<?xml version='1.0' encoding='UTF-8'?><?xml-stylesheet href="http://www.blogger.com/styles/atom.css" type="text/css"?><feed xmlns='http://www.w3.org/2005/Atom' xmlns:openSearch='http://a9.com/-/spec/opensearchrss/1.0/' xmlns:georss='http://www.georss.org/georss' xmlns:gd='http://schemas.google.com/g/2005' xmlns:thr='http://purl.org/syndication/thread/1.0'><id>tag:blogger.com,1999:blog-1259812043149543581</id><updated>2011-04-21T19:19:47.922-04:00</updated><category term='LOYALTY GAP'/><category term='EXPANSION GAP'/><category term='Twitter'/><category term='Cartoon'/><category term='Meet The eXpert'/><category term='MARGIN GAP'/><category term='Biff&apos;s Marketing Tips'/><category term='CUSTOMER GAP'/><category term='GrowthANSWERS'/><category term='PROSPECT GAP'/><title type='text'>The GrowthGAFFE Blog</title><subtitle type='html'></subtitle><link rel='http://schemas.google.com/g/2005#feed' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/posts/default'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default?max-results=100'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/'/><link rel='hub' href='http://pubsubhubbub.appspot.com/'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><generator version='7.00' uri='http://www.blogger.com'>Blogger</generator><openSearch:totalResults>18</openSearch:totalResults><openSearch:startIndex>1</openSearch:startIndex><openSearch:itemsPerPage>100</openSearch:itemsPerPage><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-8161830547271614597</id><published>2008-12-30T17:48:00.002-05:00</published><updated>2008-12-30T17:48:59.499-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='PROSPECT GAP'/><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><title type='text'>Biff's Sticky Note CRM</title><content type='html'>&lt;a href="http://2.bp.blogspot.com/_EpoKStExBqg/SVqlRezodvI/AAAAAAAAAFc/HQeoEhdMMUc/s1600-h/sticky_note_method_color.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5285718832418682610" style="WIDTH: 327px; CURSOR: hand; HEIGHT: 400px" alt="" src="http://2.bp.blogspot.com/_EpoKStExBqg/SVqlRezodvI/AAAAAAAAAFc/HQeoEhdMMUc/s400/sticky_note_method_color.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-8161830547271614597?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/8161830547271614597/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=8161830547271614597' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/8161830547271614597'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/8161830547271614597'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/12/biffs-sticky-note-crm.html' title='Biff&apos;s Sticky Note CRM'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_EpoKStExBqg/SVqlRezodvI/AAAAAAAAAFc/HQeoEhdMMUc/s72-c/sticky_note_method_color.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-2136635766362853868</id><published>2008-12-22T14:32:00.006-05:00</published><updated>2008-12-22T15:23:49.919-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='PROSPECT GAP'/><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><title type='text'>When NOT to network...</title><content type='html'>&lt;a href="http://1.bp.blogspot.com/_EpoKStExBqg/SU_2D2OMvnI/AAAAAAAAAFU/I7NMlRLkk5Y/s1600-h/wrong_time_gray_122208.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5282711433883991666" style="WIDTH: 315px; CURSOR: hand; HEIGHT: 400px" alt="" src="http://1.bp.blogspot.com/_EpoKStExBqg/SU_2D2OMvnI/AAAAAAAAAFU/I7NMlRLkk5Y/s400/wrong_time_gray_122208.jpg" border="0" /&gt;&lt;/a&gt; One of the ways you grow your business is finding more prospects. So, go where the prospects are. And during the holidays, find Christmas shoppers! So go hang out at the mall, walk through mall parking lots, leave brochures on cars in mall parking lots. During the holidays - those places are just packed!&lt;br /&gt;&lt;div&gt;And the fun part about this strategy is some of the colorful language you hear when you are chasing someone through the food court. Oh, the stories I could tell... &lt;/div&gt;&lt;br /&gt;&lt;div&gt;Have a great holiday!&lt;/div&gt;&lt;br /&gt;&lt;div&gt;Biff&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-2136635766362853868?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/2136635766362853868/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=2136635766362853868' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/2136635766362853868'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/2136635766362853868'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/12/when-not-to-network.html' title='When NOT to network...'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_EpoKStExBqg/SU_2D2OMvnI/AAAAAAAAAFU/I7NMlRLkk5Y/s72-c/wrong_time_gray_122208.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-1216189438789341322</id><published>2008-12-19T16:32:00.016-05:00</published><updated>2008-12-21T17:10:46.228-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Twitter'/><category scheme='http://www.blogger.com/atom/ns#' term='Biff&apos;s Marketing Tips'/><title type='text'>Just Who Is Biff Manly?</title><content type='html'>By now, many of you are wondering about Biff. Just who is this guy I see on Twitter everyday? And why is he dispensing with all that crap marketing advice?&lt;br /&gt;&lt;br /&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;He is trying to teach you. By showing you what NOT to do. Biff is the anti-marketing hero. And in observing his marketing misadventures - you might just see a little of yourself or your business in his mistakes.&lt;/div&gt;&lt;br /&gt;&lt;div&gt;That's OK. That's the first step. Biff wants to educate through humor. And humor is funny when it is something you can identify with. &lt;/div&gt;&lt;br /&gt;&lt;div&gt;&lt;/div&gt;&lt;div&gt;So, what's the best thing you can do for your fellow business and marketing practitioners? Comment about marketing mistakes that you've made - and what you learned from it. Nothing teaches better than storytelling... &lt;/div&gt;&lt;a href="http://2.bp.blogspot.com/_EpoKStExBqg/SU6t8O_FJXI/AAAAAAAAAFE/2gLLVIKSAT4/s1600-h/biff_3.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5282350663278601586" style="WIDTH: 146px; CURSOR: hand; HEIGHT: 200px" alt="" src="http://2.bp.blogspot.com/_EpoKStExBqg/SU6t8O_FJXI/AAAAAAAAAFE/2gLLVIKSAT4/s200/biff_3.jpg" border="0" /&gt;&lt;/a&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-1216189438789341322?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/1216189438789341322/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=1216189438789341322' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/1216189438789341322'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/1216189438789341322'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/12/just-who-is-biff-manly.html' title='Just Who Is Biff Manly?'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_EpoKStExBqg/SU6t8O_FJXI/AAAAAAAAAFE/2gLLVIKSAT4/s72-c/biff_3.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-4544247041216403527</id><published>2008-12-19T08:11:00.011-05:00</published><updated>2008-12-19T08:24:18.281-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Twitter'/><category scheme='http://www.blogger.com/atom/ns#' term='Biff&apos;s Marketing Tips'/><title type='text'>Want Biff's Outlandish Marketing Tips?</title><content type='html'>If you do, then there are only two places to find them. This blog, and by following Biff on Twitter! You can follow him here: &lt;a href="http://twitter.com/biffmanly"&gt;http://twitter.com/biffmanly&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;&lt;a href="http://1.bp.blogspot.com/_EpoKStExBqg/SUufINt7_6I/AAAAAAAAAEk/GuIPCfMSOzA/s1600-h/podium.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5281489951492145058" style="WIDTH: 200px; CURSOR: hand; HEIGHT: 192px" alt="" src="http://1.bp.blogspot.com/_EpoKStExBqg/SUufINt7_6I/AAAAAAAAAEk/GuIPCfMSOzA/s200/podium.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;So, check in throughout the day, and you will benefit from Biff's cutting edge (not) marketing ideas and tips.&lt;br /&gt;&lt;br /&gt;Marketing question for Biff? Email him at &lt;a href="mailto:onlybiff@gmail.com"&gt;onlybiff@gmail.com&lt;/a&gt;!&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-4544247041216403527?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/4544247041216403527/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=4544247041216403527' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/4544247041216403527'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/4544247041216403527'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/12/want-biffs-outlandish-marketing-tips.html' title='Want Biff&apos;s Outlandish Marketing Tips?'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_EpoKStExBqg/SUufINt7_6I/AAAAAAAAAEk/GuIPCfMSOzA/s72-c/podium.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-7308047818385443089</id><published>2008-12-15T10:42:00.002-05:00</published><updated>2008-12-15T10:44:43.271-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='GrowthANSWERS'/><category scheme='http://www.blogger.com/atom/ns#' term='Meet The eXpert'/><title type='text'>Come Meet Atlanta Marketing (non)eXpert Biff Manly!</title><content type='html'>&lt;a href="http://3.bp.blogspot.com/_EpoKStExBqg/SUZ7R5DHmZI/AAAAAAAAAEU/UmZAIfPDlxU/s1600-h/podium.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5280043160440379794" style="WIDTH: 400px; CURSOR: hand; HEIGHT: 383px" alt="" src="http://3.bp.blogspot.com/_EpoKStExBqg/SUZ7R5DHmZI/AAAAAAAAAEU/UmZAIfPDlxU/s400/podium.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;div&gt;Come see my presentation on what (not) to with your Marketing! You can register at &lt;a href="http://growthanswers.com/expert/"&gt;http://growthanswers.com/expert/&lt;/a&gt;&lt;/div&gt;&lt;br /&gt;&lt;div&gt;&lt;/div&gt;&lt;br /&gt;&lt;div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-7308047818385443089?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/7308047818385443089/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=7308047818385443089' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/7308047818385443089'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/7308047818385443089'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/12/come-meet-atlanta-marketing-nonexpert.html' title='Come Meet Atlanta Marketing (non)eXpert Biff Manly!'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_EpoKStExBqg/SUZ7R5DHmZI/AAAAAAAAAEU/UmZAIfPDlxU/s72-c/podium.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-6234989950779127331</id><published>2008-12-11T08:44:00.007-05:00</published><updated>2008-12-21T16:00:53.672-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><category scheme='http://www.blogger.com/atom/ns#' term='MARGIN GAP'/><title type='text'>Biff Says Give Your Products Away!</title><content type='html'>&lt;a href="http://3.bp.blogspot.com/_EpoKStExBqg/SUEcgjfRNmI/AAAAAAAAAEM/wsc6gHtHCLg/s1600-h/Out_of_Business_Sale.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5278531583862716002" style="WIDTH: 400px; CURSOR: hand; HEIGHT: 165px" alt="" src="http://3.bp.blogspot.com/_EpoKStExBqg/SUEcgjfRNmI/AAAAAAAAAEM/wsc6gHtHCLg/s400/Out_of_Business_Sale.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;a href="http://2.bp.blogspot.com/_EpoKStExBqg/SUEcKoRkb7I/AAAAAAAAAEE/kORQBWwDSRE/s1600-h/Out_of_Business_Sale.jpg"&gt;&lt;/a&gt;&lt;div&gt;&lt;br /&gt;I have an easy solution to sell more products. Cut costs! Yeah, it's that simple. It isn't rocket science. If your price is lower than your competitor, you will get the sale. Profits schmofits. For me, it's all about meeting quota. I am not worried about profits - that's for management to agonize over. &lt;/div&gt;&lt;div&gt;&lt;/div&gt;&lt;div&gt;&lt;/div&gt;&lt;div&gt;And all that talk about building value so that prospects will be willing to pay a premium for your services? Crap. Total crap.&lt;/div&gt;&lt;div&gt;&lt;/div&gt;&lt;div&gt;&lt;/div&gt;&lt;div&gt;Good luck, and good selling!&lt;/div&gt;&lt;div&gt;&lt;/div&gt;&lt;div&gt;Biff&lt;br /&gt;&lt;/div&gt;&lt;div&gt;&lt;div&gt;&lt;div&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-6234989950779127331?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/6234989950779127331/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=6234989950779127331' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/6234989950779127331'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/6234989950779127331'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/12/biff-says-give-your-products-away.html' title='Biff Says Give Your Products Away!'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_EpoKStExBqg/SUEcgjfRNmI/AAAAAAAAAEM/wsc6gHtHCLg/s72-c/Out_of_Business_Sale.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-6101887628509744234</id><published>2008-12-07T09:20:00.002-05:00</published><updated>2008-12-07T09:23:17.037-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Twitter'/><title type='text'>GrowthGAFFE's Biff On Twitter - You Should Too!</title><content type='html'>I have been on the lookout for more tools to spread news about how great a marketer I am.  And I have found one.&lt;br /&gt;&lt;br /&gt;TWITTER!&lt;br /&gt;&lt;br /&gt;I am gaining lots of new fans, fans who will learn all my marketing tricks!&lt;br /&gt;&lt;br /&gt;Follow me today!   &lt;a href="http://twitter.com/biffmanly"&gt;http://twitter.com/biffmanly&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;-Biff&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-6101887628509744234?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/6101887628509744234/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=6101887628509744234' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/6101887628509744234'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/6101887628509744234'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/12/growthgaffes-biff-on-twitter-you-should.html' title='GrowthGAFFE&apos;s Biff On Twitter - You Should Too!'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-7458145589340934541</id><published>2008-11-30T07:46:00.006-05:00</published><updated>2008-11-30T07:50:10.137-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='GrowthANSWERS'/><category scheme='http://www.blogger.com/atom/ns#' term='Meet The eXpert'/><title type='text'>The GrowthGAFFE's Biff Manly - Marketing Extraordinaire!</title><content type='html'>&lt;a href="http://4.bp.blogspot.com/_EpoKStExBqg/STKLWPw_yeI/AAAAAAAAADs/-UZszLZonYE/s1600-h/biff_promotion_DEC17.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5274431327909693922" style="WIDTH: 272px; CURSOR: hand; HEIGHT: 320px" alt="" src="http://4.bp.blogspot.com/_EpoKStExBqg/STKLWPw_yeI/AAAAAAAAADs/-UZszLZonYE/s320/biff_promotion_DEC17.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;div&gt;Register for my event at &lt;a href="http://www.growthanswers.com/expert"&gt;www.GrowthANSWERS.com/expert&lt;/a&gt;.&lt;/div&gt;&lt;div&gt; &lt;/div&gt;&lt;div&gt; &lt;/div&gt;&lt;div&gt;And see my video at &lt;a href="http://www.youtube.com/watch?v=xUIWhi9Ouzo"&gt;http://www.youtube.com/watch?v=xUIWhi9Ouzo&lt;/a&gt;!&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-7458145589340934541?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/7458145589340934541/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=7458145589340934541' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/7458145589340934541'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/7458145589340934541'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/11/growthgaffes-biff-manly-marketing.html' title='The GrowthGAFFE&apos;s Biff Manly - Marketing Extraordinaire!'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://4.bp.blogspot.com/_EpoKStExBqg/STKLWPw_yeI/AAAAAAAAADs/-UZszLZonYE/s72-c/biff_promotion_DEC17.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-7433438988703375286</id><published>2008-11-25T13:40:00.008-05:00</published><updated>2008-11-25T13:44:51.249-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='GrowthANSWERS'/><category scheme='http://www.blogger.com/atom/ns#' term='Meet The eXpert'/><title type='text'>GrowthANSWERS: Come See Biff - the Greatest Marketing Expert on the Planet!</title><content type='html'>&lt;p&gt;&lt;object height="344" width="425"&gt;&lt;param name="movie" value="http://www.youtube.com/v/xUIWhi9Ouzo&amp;amp;hl=en&amp;amp;fs=1"&gt;&lt;param name="allowFullScreen" value="true"&gt;&lt;param name="allowscriptaccess" value="always"&gt;&lt;embed src="http://www.youtube.com/v/xUIWhi9Ouzo&amp;hl=en&amp;fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="425" height="344"&gt;&lt;/embed&gt;&lt;/object&gt;&lt;/p&gt;&lt;p&gt;Come see my presentation at GrowthANSWERS' Meet the eXpert!  You can make a reservation to see me here: &lt;a href="http://www.growthanswers.com/expert/"&gt;http://www.growthanswers.com/expert/&lt;/a&gt;&lt;/p&gt;&lt;p&gt;You won't want to miss it!&lt;/p&gt;&lt;p&gt;-Biff&lt;/p&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-7433438988703375286?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/7433438988703375286/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=7433438988703375286' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/7433438988703375286'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/7433438988703375286'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/11/growthanswers-come-see-biff-greatest.html' title='GrowthANSWERS: Come See Biff - the Greatest Marketing Expert on the Planet!'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-667373839013979707</id><published>2008-11-12T19:02:00.003-05:00</published><updated>2008-12-21T16:01:15.423-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><category scheme='http://www.blogger.com/atom/ns#' term='EXPANSION GAP'/><title type='text'>NOVEMBER 2008</title><content type='html'>&lt;a href="http://3.bp.blogspot.com/_EpoKStExBqg/SRtunXJ4VdI/AAAAAAAAADc/_JqcvpVeud4/s1600-h/cross_selling_gone_bad_NOV08.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5267925811649336786" style="WIDTH: 222px; CURSOR: hand; HEIGHT: 320px" alt="" src="http://3.bp.blogspot.com/_EpoKStExBqg/SRtunXJ4VdI/AAAAAAAAADc/_JqcvpVeud4/s320/cross_selling_gone_bad_NOV08.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;If your goals is to increase profits, then sell your customers anything you can get your hands on. You don't need to worry about making sure that the products you sell actually help your customer - heavens no. Just sell them anything. Most marketing consultants will tell you that when you cross sell, you should sell related products that further "serve" your customers - and help them even more. Phooey, I say.&lt;br /&gt;&lt;br /&gt;-Biff&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-667373839013979707?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/667373839013979707/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=667373839013979707' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/667373839013979707'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/667373839013979707'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/11/november-2008.html' title='NOVEMBER 2008'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_EpoKStExBqg/SRtunXJ4VdI/AAAAAAAAADc/_JqcvpVeud4/s72-c/cross_selling_gone_bad_NOV08.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-5603471180371091107</id><published>2008-10-11T16:28:00.002-04:00</published><updated>2008-12-21T16:05:14.938-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><category scheme='http://www.blogger.com/atom/ns#' term='LOYALTY GAP'/><title type='text'>OCTOBER 2008</title><content type='html'>&lt;a href="http://2.bp.blogspot.com/_EpoKStExBqg/SPEMifcR41I/AAAAAAAAAC8/P_cxzvpj83k/s1600-h/OCT08.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5255996026813277010" style="CURSOR: hand" alt="" src="http://2.bp.blogspot.com/_EpoKStExBqg/SPEMifcR41I/AAAAAAAAAC8/P_cxzvpj83k/s320/OCT08.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;I firmly believe that once you bag a client, you don't really need to take any steps to keep them coming back. They're yours. Forever.&lt;br /&gt;&lt;br /&gt;Oh sure, we always do those "Loyalty" programs, but we don't really mean it. Once you've become a customer, it is NOT really necessary to exceed your expectations any more to keep you coming back.&lt;br /&gt;&lt;br /&gt;You're mine!&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-5603471180371091107?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/5603471180371091107/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=5603471180371091107' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/5603471180371091107'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/5603471180371091107'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/10/october-2008_11.html' title='OCTOBER 2008'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_EpoKStExBqg/SPEMifcR41I/AAAAAAAAAC8/P_cxzvpj83k/s72-c/OCT08.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-8637835640640552335</id><published>2008-10-11T16:27:00.002-04:00</published><updated>2008-12-21T16:06:20.380-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><category scheme='http://www.blogger.com/atom/ns#' term='CUSTOMER GAP'/><title type='text'>SEPTEMBER 2008</title><content type='html'>&lt;a href="http://3.bp.blogspot.com/_EpoKStExBqg/SPEMN9c4X5I/AAAAAAAAAC0/aEUm0eTmINw/s1600-h/SEP08.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5255995674091610002" style="CURSOR: hand" alt="" src="http://3.bp.blogspot.com/_EpoKStExBqg/SPEMN9c4X5I/AAAAAAAAAC0/aEUm0eTmINw/s320/SEP08.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-8637835640640552335?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/8637835640640552335/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=8637835640640552335' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/8637835640640552335'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/8637835640640552335'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/10/september-2008_11.html' title='SEPTEMBER 2008'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_EpoKStExBqg/SPEMN9c4X5I/AAAAAAAAAC0/aEUm0eTmINw/s72-c/SEP08.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-1441741888412441373</id><published>2008-10-11T16:26:00.002-04:00</published><updated>2008-12-21T17:11:50.614-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='PROSPECT GAP'/><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><title type='text'>AUGUST 2008</title><content type='html'>&lt;a href="http://3.bp.blogspot.com/_EpoKStExBqg/SPEL7tnJT5I/AAAAAAAAACs/HKS5XjVCK78/s1600-h/AUG08.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5255995360602050450" style="CURSOR: hand" alt="" src="http://3.bp.blogspot.com/_EpoKStExBqg/SPEL7tnJT5I/AAAAAAAAACs/HKS5XjVCK78/s320/AUG08.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-1441741888412441373?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/1441741888412441373/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=1441741888412441373' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/1441741888412441373'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/1441741888412441373'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/10/august-2008.html' title='AUGUST 2008'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_EpoKStExBqg/SPEL7tnJT5I/AAAAAAAAACs/HKS5XjVCK78/s72-c/AUG08.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-7642303391507686642</id><published>2008-10-11T16:25:00.002-04:00</published><updated>2008-12-21T17:12:17.685-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><category scheme='http://www.blogger.com/atom/ns#' term='MARGIN GAP'/><title type='text'>JULY 2008</title><content type='html'>&lt;a href="http://1.bp.blogspot.com/_EpoKStExBqg/SPELt-p2FoI/AAAAAAAAACk/tFDYmVtDumk/s1600-h/JUL08.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5255995124658607746" style="CURSOR: hand" alt="" src="http://1.bp.blogspot.com/_EpoKStExBqg/SPELt-p2FoI/AAAAAAAAACk/tFDYmVtDumk/s320/JUL08.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-7642303391507686642?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/7642303391507686642/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=7642303391507686642' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/7642303391507686642'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/7642303391507686642'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/10/july-2008.html' title='JULY 2008'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_EpoKStExBqg/SPELt-p2FoI/AAAAAAAAACk/tFDYmVtDumk/s72-c/JUL08.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-6067574499071360584</id><published>2008-10-11T16:24:00.002-04:00</published><updated>2008-12-21T17:12:42.244-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><category scheme='http://www.blogger.com/atom/ns#' term='EXPANSION GAP'/><title type='text'>JUNE 2008</title><content type='html'>&lt;a href="http://3.bp.blogspot.com/_EpoKStExBqg/SPELfH3jxVI/AAAAAAAAACc/KN6y6WF_DKA/s1600-h/JUN08.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5255994869434008914" style="CURSOR: hand" alt="" src="http://3.bp.blogspot.com/_EpoKStExBqg/SPELfH3jxVI/AAAAAAAAACc/KN6y6WF_DKA/s320/JUN08.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-6067574499071360584?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/6067574499071360584/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=6067574499071360584' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/6067574499071360584'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/6067574499071360584'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/10/june-2008.html' title='JUNE 2008'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_EpoKStExBqg/SPELfH3jxVI/AAAAAAAAACc/KN6y6WF_DKA/s72-c/JUN08.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-3622516972491717553</id><published>2008-10-11T16:23:00.002-04:00</published><updated>2008-12-21T17:13:06.194-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='PROSPECT GAP'/><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><title type='text'>MAY 2008</title><content type='html'>&lt;a href="http://1.bp.blogspot.com/_EpoKStExBqg/SPELWUT8kXI/AAAAAAAAACU/Pid148ugo7o/s1600-h/MAY08.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5255994718155477362" style="CURSOR: hand" alt="" src="http://1.bp.blogspot.com/_EpoKStExBqg/SPELWUT8kXI/AAAAAAAAACU/Pid148ugo7o/s320/MAY08.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;div&gt;&lt;/div&gt;&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-3622516972491717553?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/3622516972491717553/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=3622516972491717553' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/3622516972491717553'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/3622516972491717553'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/10/may-2008.html' title='MAY 2008'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://1.bp.blogspot.com/_EpoKStExBqg/SPELWUT8kXI/AAAAAAAAACU/Pid148ugo7o/s72-c/MAY08.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-6096271983171904851</id><published>2008-10-11T16:22:00.003-04:00</published><updated>2008-12-21T17:13:32.047-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><category scheme='http://www.blogger.com/atom/ns#' term='LOYALTY GAP'/><title type='text'>APRIL 2008</title><content type='html'>&lt;a href="http://3.bp.blogspot.com/_EpoKStExBqg/SPELMVs6plI/AAAAAAAAACM/LeCgXbvudJI/s1600-h/APR08.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5255994546729952850" style="CURSOR: hand" alt="" src="http://3.bp.blogspot.com/_EpoKStExBqg/SPELMVs6plI/AAAAAAAAACM/LeCgXbvudJI/s320/APR08.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;You know, people always tell me that the customer is always right. Except when they are wrong. Right? Well anyway, I am just saying that I think I can do a much better job building customer loyalty by doing NOTHING to generate customer delight. If they have bought from me before, they will be a customer for life. I think. I don't even have to exceed their expectations to keep 'em coming back. The consumer has no other options, and even if I argue with my customers and take them for granted, they will keep on buying from me! -Biff&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-6096271983171904851?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/6096271983171904851/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=6096271983171904851' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/6096271983171904851'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/6096271983171904851'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/10/april-2008.html' title='APRIL 2008'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://3.bp.blogspot.com/_EpoKStExBqg/SPELMVs6plI/AAAAAAAAACM/LeCgXbvudJI/s72-c/APR08.jpg' height='72' width='72'/><thr:total>0</thr:total></entry><entry><id>tag:blogger.com,1999:blog-1259812043149543581.post-6362672853456446127</id><published>2008-10-11T16:21:00.006-04:00</published><updated>2008-12-21T17:13:59.188-05:00</updated><category scheme='http://www.blogger.com/atom/ns#' term='Cartoon'/><category scheme='http://www.blogger.com/atom/ns#' term='CUSTOMER GAP'/><title type='text'>MARCH 2008</title><content type='html'>&lt;a href="http://2.bp.blogspot.com/_EpoKStExBqg/SPELAQXduyI/AAAAAAAAACE/SJiQBEgj3kg/s1600-h/MAR08.jpg"&gt;&lt;img id="BLOGGER_PHOTO_ID_5255994339139369762" style="CURSOR: hand" alt="" src="http://2.bp.blogspot.com/_EpoKStExBqg/SPELAQXduyI/AAAAAAAAACE/SJiQBEgj3kg/s320/MAR08.jpg" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;The funny thing is, I am the expert. I know it all. NOT - the silly customer. The customer really has no impact on what I do, marketing genius that I am.&lt;br /&gt;&lt;br /&gt;While the customer may want to ask questions, and provide inputs, I already know what is important to them, so he or she doesn't really have anything to contribute...&lt;br /&gt;&lt;br /&gt;-Biff&lt;div class="blogger-post-footer"&gt;&lt;img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/1259812043149543581-6362672853456446127?l=growthgaffe.blogspot.com' alt='' /&gt;&lt;/div&gt;</content><link rel='replies' type='application/atom+xml' href='http://growthgaffe.blogspot.com/feeds/6362672853456446127/comments/default' title='Post Comments'/><link rel='replies' type='text/html' href='http://www.blogger.com/comment.g?blogID=1259812043149543581&amp;postID=6362672853456446127' title='0 Comments'/><link rel='edit' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/6362672853456446127'/><link rel='self' type='application/atom+xml' href='http://www.blogger.com/feeds/1259812043149543581/posts/default/6362672853456446127'/><link rel='alternate' type='text/html' href='http://growthgaffe.blogspot.com/2008/10/march-2008.html' title='MARCH 2008'/><author><name>Todd Schnick</name><uri>http://www.blogger.com/profile/01041568424137763752</uri><email>noreply@blogger.com</email><gd:image rel='http://schemas.google.com/g/2005#thumbnail' width='16' height='16' src='http://img2.blogblog.com/img/b16-rounded.gif'/></author><media:thumbnail xmlns:media='http://search.yahoo.com/mrss/' url='http://2.bp.blogspot.com/_EpoKStExBqg/SPELAQXduyI/AAAAAAAAACE/SJiQBEgj3kg/s72-c/MAR08.jpg' height='72' width='72'/><thr:total>0</thr:total></entry></feed>
